We are committed to building an audit firm of the future under the leadership and recommendations of Mr. Volcker.

Of all the issues we have confronted recently, none compare to actions we are now forced to take with our employees.

We cannot build our own future without helping others to build theirs.

I want to thank the IAM leadership and its negotiating team for working together with Continental to get this deal done within the deadline set by the National Mediation Board. Now, we must go forward and get this agreement ratified.

Three in a row — we're excited about that, and I credit our players and our senior leadership. A month ago we could've hung it up. Being 1-3 is not a fun thing to be, but gosh, I guess now we're 4-3.

Thankfully, Jim had enlisted a large cadre of volunteers who are capable of providing effective leadership with regard to specific ministry areas in the interim,