We are bringing this kind of application data and these services to the Web in ways that it has never been done before and encapsulating this into a product that anyone can use on any Windows machine. We are just beginning to scratch the surface.

Our first customers will be experimentalists. They are the people who go to download sites and are interested in cool, sexy network utilities. This is also filtering up to corporate executives who are always on the road and have a wireless device. It can also stretch horizontally to early adopters like well-versed IT managers looking for new killer applications.

Nobody cared whether they were wasteful then because Stanford just shipped them more of whatever they needed, which is very common with a teaching institute. Things have become extremely efficient out of necessity because we have to watch every dime that is spent.

We are looking at all our alternatives right now. We have always been very vigorous in our defense of our patent portfolio.

We're upping our marketing campaign and introducing the medical center to people new to the coast. We need to look for more of those patients.

People think we're not here any more, but that's just not true. There are lots of ways to get in here, and traffic is very light on weekends. If people don't come back it's really going to hurt the little mom-and-pop businesses.