We also continue to invest in our system reliability in the field. For example, we are spending incremental $11 million this year to replace underground cable and make other system improvements to affect reliability. The steps we have taken and continue to take should reduce the number and length of service interruptions on our system.

Fred Stoffel

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We believe the service measures addressed in this Colorado quality of service settlement cover many customer issues and will appropriately monitor our electric service quality and customer service.

— Fred Stoffel

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Avoiding a maximum penalty of $12 million annually creates enough financial incentives for the company to perform its work in accordance with the proposed benchmarks.

— Fred Stoffel

Things are the way they are because they were the way they were.

Once I had learnt my twelve times table (at the age of three) it was downhill all the way.

It's just one example of the increasing breakdown of any rules in the Congress.

— Fred Wertheimer

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