Typically, we refer issues to the prosecutor when we find instances of misappropriation of funds, something that rises to the level of criminal activity. We don't think we saw that here. We saw places where monitoring wasn't great and bid law compliance wasn't great.

There are instances when we are called out as far as Benoni, but that doesn't happen very often because then no-one will be available to cover our area. We have to assist wherever we can because our job is about saving lives. We can't say no to somebody [just] because they are not in our area.

I felt in a lot of instances I was deliberately being put through stress because when you're a guy who generates money, people have a vested interested in controlling you.

When we sit down with a consumer we see so many instances where they have items in their budget that they just don't need and often aren't even aware that they're spending.

Even in those cases when there were instances of alleged provocation, we have made it clear that NHL personnel need to do everything possible to avoid a confrontation of fans, and the failure to do so is not acceptable.

A mob is the scum that rises up most when the nation boils