Two things happened almost simultaneously. One is that we wanted to build to real customer orders, rather than do configurations later at the customer's site. The other is that we wanted to get out of stocking finished goods.

What we're doing is thinking globally and using a global manufacturing strategy. Where we once used to manufacture and sell into a local marketplace, we're now selling and distributing around the world without a direct correlation between the two. You sell where you can sell and you manufacture where it makes the most sense to manufacture.

What we set out to create is a system that will support a one-touch supply chain. The goal is that you only touch it once, which is the first time you build it.

The term is not mine. But it's the best description of how Sun is responding to a manufacturing world that has changed.

Give [Longwood] a lot of credit. They fight and they fight. They're relentless.

I lost my footing on the deck, and I literally somersaulted over the rail, hitting my head on the side of the boat, landing in the water.