This year is shaping up to be a year of business as usual, dealing with very challenging economic times.

This year seems to be more business as usual for online retailers. Last year people went online because it was new, it was novel. Last year being more experimental, being new and novel, retailers could get away with a little bit more. But this year, people expect more.

There's definitely a healthy number of people going online to shop. One thing is the fact that Thanksgiving fell so much earlier this year than last year. There's less of an urgency for some people to go and get those products as soon as possible.

I don't really think it's his business.

One of the reasons there is reluctance among business users is that they have higher priorities.

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