This is very atypical. It's taking a very, very long time.

There are a host of different variables.

Power was fully restored (Tuesday night). We received 99 calls and estimate 1,500 customers were affected.

These rate changes are reflective of what's going on in the marketplace.

I think about dying a lot, every time I fall asleep on a train or a plane I expect to wake up to a crash!

We had a very difficult time finding many of the officers who worked on these cases to interview them or even call them up because there was no phone services.