This is the year we get heavily into kiosks.

For over two years now we've been concentrating on how to get consumers to view print at retail as their very best avenue for printing. We push print at retail very hard because it's the very best value for the customer.

You will get good attention and people will be more inclined to listen to you if you can make a statement whereby their response is, "No Shit!" or at least, "No kidding!".

You can't aim a duck to death.

You will get good attention and people will be more inclined to listen to you if you can make a statement whereby their response is, No Shit! or at least, No kidding!

We signal the captain, taking time out against the wall. He frowns. He groans. His feet hurt. His ulcer rages. He hates his wife. The risotto will take 25 minutes. Lasagna will take even longer.