They've lived in that home forever. As a matter of fact, I think Steve has lived there all his life. I know Steve has done a lot of work on that house. They're just a really nice family.

Susie has so many wonderful memories in that home. They're a wonderful family. Very supportive of each other.

They have a lot of family and a lot of friends who love and are concerned about them. This is a tragedy, but they'll be taken care of.

When he's gone, it's like holding your breath. I'm waiting to exhale when he comes home. It's just this really restless feeling that's hard to explain.

Sometimes the emergency is such that the person can't leave their home ... to get any type of help. It's definitely critical and I know everybody is working on it to get the lines up and running.

I think there has been a great need for a home improvement store in that area. A good part of Melbourne will be very happy that they don't have to drive as far.