These people have been through enough. There's a lot of insult added to injury.

That is very fulfilling, to be able to look in and see how we can best help these folks.

All of us as volunteers, many of us are donors ourselves. We do need to make sure that the money is going to those in the greatest need.

I was somewhat resistant to doing that because I really wanted to do field work.

I love being on the Yard, the atmosphere is energizing yet calming at the same time.

We invite our representatives to every mall kiosk opening. We try to encourage the fact that this is sort of flagship Avon.