These are just the people I've confirmed. I'm still shaping up the final plans. We'll also have several service agencies to voice questions.

Last year we had a press conference about it, but this year we wanted to involve more people. We'll have a panel of law enforcement officials to answer any questions.

We really want members of the public to attend this, too. They can ask any questions they might have about abuse and how to recognize the signs.

To be recognized by our residents as the best in the industry for fulfilling customer service needs is a high compliment to our staff. We will continue to listen to our valued customers and focus on retaining the best and brightest employees to sustain this momentum.

Your bed is guaranteed to be a better quality at a full-service hotel. Everything is a little bit nicer.

I'm at a point in my career when my age and nearly 25 years of service, the responsibility of the Ford name, and my father's legacy in Southeast Michigan community affairs, puts me at a crossroads.