There were all the telltale signs

He was just a sweet kid. I just wish I had an answer.

We would have rather had a fire like that and know that nothing was burnt or damaged. We didn't feel bad about it at all.

The idea that our longtime U2 fans and scalpers competed for U2 tickets through our own Web site is appalling to me. I want to apologize to you who have suffered that.

The idea that our longtime U2 fans and scalpers competed for U2 tickets through our own Web site is appalling to me, ... I want to apologize to you who have suffered that.

I'm thinking he thought he was protecting them.