There was a four- or five-day process when they were on their rooftops, sleeping on roofs and in attics trying to escape, ... Once it hit, you don't have any communication – no cellphone, no e-mail, anything – with your family. It took five or six days just to find some of my close family. They're OK right now, and we're grateful. Now it's a matter of helping people who are less fortunate than my family.