There is no such thing as a minor lapse of integrity

We conducted an evaluation that was fair, comprehensive, had the greatest integrity and achieved the best results.

Good managers have a bias for action.

Almost all quality improvement comes via simplification of design, manufacturing... layout, processes, and procedures.

The top athletes are consummate pros who work obsessively at their craft. Approach yours the same way.

Give a lot, expect a lot, and if you don't get it, prune.