There are companies that are cutting their costs by over 50% by offshoring.

I think that a lot of companies are still amazingly price sensitive.

India has the unique advantages of having the biggest domestic market and this should support IT companies.

Companies are starting to measure how effective their customer service is and trying to understand what they can do to improve the customer service process.

So far, Indian companies have focused more on customer application. This needs to shift to packaged software for sectors such as banking and financial services.

And I'm comfortable being who I am, so I think a lot of people who take over from a founder worry about how they compare to the founder; I worry about doing the best I can.