Their post players were playing at a level above ours. We've been playing without a true post presence, and tonight we finally got exposed.

This is the first time we're working together ... on interoperability. It really is incumbent upon us in the industry to work together on these interoperability issues.

I think IBM invented proprietary back in the 80s, but that's not what customers want. They want to have flexibility in choosing a variety of different technologies that they want to deploy.

The fact that customers really don't have to be married to a specific vendor is the big difference.

Our typical customers are small businesses and business professionals.

We think all of those three are going to happen in the next two years. Ramona will probably be next. Actually there's been some discussion about whether to make Ramona a (full) station.