The whole point of those (segments) is to leave a heap of carnage. That is a game that is really hard to win, even when you're one of the good guys.

After a year or two, the number of business jets (with broadband Internet) will far outstrip the number of commercial airlines.

One of the things the board has to do is be nimble. They have to be able to turn on a dime. Being able to be nimble and responsive is going to be one of the primary characteristics of the board.

You can decry this as a crime against literature or accept it as the way of the world, but the fact remains: Selling books is about more than just talent and luck. It's about marketing.

My job is to raise questions and stir the pot.

We need to do an environmental impact statement.