The transition to increased use of outside repair facilities is not the issue. It is that maintenance, wherever it is done, requires oversight.

He's catching them across the middle, over the top and on the outside. That has not been an issue.

This is an issue that the industry has to deal with. I don't think the frequency has increased as much, but it hurts us more when (gas) costs so much. Instead of losing 10 gallons for $1.29, now it's $3.

The percentage of the property management fee that goes to fund maintenance of the water facilities is rather small and varies with the buildings' age, height and some other factors.

At some point, if you don't take care of the roads today, it's like any other maintenance issue: you're going to end up paying a lot more down the road.

We had a dream to put the facilities together. We're not ready to give up that dream.