The tools makers are lining up to dance with the ISPs. Tool vendors have to have an elegant way to interface with potential clients: supporting a tool through an ISP is like a hot knife through butter.

Even though Europe may be the only one seen pushing this legislation, environmental product compliance is here to stay and is catching on globally. Don't blame the EU for the legislation. If not Europe, China or another major market would be the starting point. The public is demanding products that are more environmentally friendly and the markets are expanding for green products. If your company has not started to think this way and adjust its product lines accordingly, best do it now, otherwise it will soon be too late.

People do not have a lot of time on their hands. The ability to order groceries remotely has enormous value.

The pursuit of the small business has always been the holy grail of e-commerce.

You need to understand how to organize and manage the content; how is the information being produced, and who is producing it. Second, you should look at the needs of the users and understand what information they want and need.

The question last Christmas was, if you put up a Web site will people come? And sure enough they came. ... Now we're in a post-revolutionary environment. Retailers in cyberspace are going to work very hard to differentiate themselves.