The single most important key to success is to be a good listener.

Listen to others very carefully. Shut your inner noise and focus on verbal and non verbal cues.

At the heart of good communication, is not the process of talking, but that of listening. The first step to improve your listening skills is to stop talking. It is very difficult to talk and listen at the same time.

A good listener is totally focused on the speaker with an open mind.

I definitely start early and keep items in mind throughout the year for key people in my life. I love wrapping everyone's gifts in hand-painted wallpaper sheets, which gives the gift extra love.

People are the key to success or extraordinary success.