The rate increase will be less because of their hard work. We're selling energy and making money because of them.

A lot of energy, a lot of hard work and there's a lot of motivation.

I love it. I love the passion. I love the energy. I think it's exciting. It's so much hard work out there, but she makes it look so easy. Her teammates are feeding off of it. That's what you have to have out of your floor general — someone who is energetic and never gets down.

This is a fight over whether hard work will be rewarded with a decent retirement.

New Yorkers, this is a fight over whether hard work will be rewarded with a decent retirement, a fight over the erosion or eventual elimination of health benefit coverage for the working people of New York, it is a fight over dignity and respect on the job.

We go in with eyes wide open and recognize there will be a lot of hard work involved. But we anticipate having success. We feel like we have assembled a great group of people. If we were going to do it any other way, we would have made an announcement a long time ago. We were very diligent.