The publication of 'The Colorado Kid' represents a big step forward for us, ... With a first printing of nearly one million copies, it's by far the biggest book we've ever published, quite possibly the biggest [distributor] Dorchester has ever published as well.

With the addition of Web access to our free package of basic services and the planned acceleration of our highly successful subscriber acquisition program, we hope to be providing Web access to more individuals than any ISP or online service other than America Online before too much longer.

With the addition of Web access to our free package of basic services and the planned acceleration of our highly successful subscriber acquisition program, we hope to be providing Web access to more individuals than any ISP or online service other than America Online before too much longer,

We decided our goal was to shift from pure pursuit of market share to pursuit of profitability,

I'd be proud to say it in a chat room, to the Wall Street Journal , on the cover of your magazine, that hey, these are abusive users, and we have to do something about it. This isn't a charity. We have to run a business.

Alcohol was involved, of course, and this is the sort of idea you generally expect will fade as sobriety returns, but the next day we both still loved the idea, ... We knew how much work it would be, but the more we thought about it, the more irresistible it seemed.