The problem is giving people an answer they don't want to hear. That comes across as treating them badly, but we have to tell people what the law is.

It can take up to two months,

People had an idea of what R&B artists or pop artists usually say, which was like, 'Talk about sex, talk about partying, and be positive; don't be too much of a downer.'

We feed a lot of people,

This is a good chance for people to deal both in the discount up front and in the financing.

Giving some poor fellow three days to live -- that made me a participant. I made it very clear after that: I want nothing more to do with any hostage tapes. Any that you give me will not see the light of day.