The plan that we put in place in June of last year, from a retail perspective, is starting to bear fruit. If it brings the odd negative number at us, we'll deal with it.

It doesn't matter if the glass is half full or half empty. I am gonna drink it through this crazy straw.

Our sales results reflect our conscious strategy to reduce our reliance on the less profitable daily rental portion of our fleet business and focus our efforts to grow the retail side of the business.

We also made a decision that we were going to become less reliant on daily rental business -- sales to the Avis, Hertz, Budgets of the world.

The incentive interface with consumers . . . had to be changed. It was difficult to discern the value we have built into our vehicles.

From an environmental perspective, the energy used to get things here has a big impact.