The outpouring of support has been amazing. People are now starting to see the images on TV and want to help.

As always, the Red Cross has been extremely grateful for all of the support from all of the networks.

The outpouring of support has been amazing.

Very simply, if we need items shipped, we call FedEx.

Obviously, our group didn't make a huge impact on New Orleans, but we made a huge impact on the people whose houses we rebuilt.

We don't want to shock people. We don't want it to come as a surprise.