The issue of IM is that it's being used on the public networks. IM is subject to all the same problems as e-mail. It's extremely fast and efficient at propagating to a buddy list.

When you have an email server like Microsoft Exchange, which is the most common for small businesses, you end up buying more hardware than you need in order to process the spam you've let in.

The increase in spam was due to an increase in tax preparation offers and other financial service offerings that are more prevalent as we approach April 15.

Not surprisingly, 85 per cent said spam and virus protection had been their number one concern in 2005.

If you are in publishing, you get more spam sent to you than anybody else.

It's still an amazing amount of garbage overall.