The focus of this new organization is to fully leverage the Internet to not only sell systems and solutions, but also to build stronger relationships with our customers -- from personalized Web sites for consumers to highly integrated extranets for global corporations.

Eckhard Pfeiffer

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I am a very thorough person.

— Eckhard Pfeiffer

I turned Compaq from a small company with troubles into a computer powerhouse. We can do the same at Intershop.

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Retire? I will never retire.

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I admit that the direct model has done a lot for Dell. That's the only thing the company has ever really accomplished.

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I think the PC will continue to be around for a long, long time to come. We see a new range of products evolving around the PC, but it's not going away.

— Eckhard Pfeiffer