The first responsibility that we have to our veterans is to make sure those that need urgent care are getting care on time.

We need to move past blame and make sure we are delivering care to our veterans.

There will be far greater accountability, dramatically improved access, responsiveness, and expanded care options, but the Department of Veterans Affairs will not be privatized under my watch.

I've always approached my job first as a physician. I'm here to help and take care of patients. I'm an administrator second.

It was clear that VA was in need of reform, and when the president asked for help, I could not say no. First, I felt I could help, and my private sector experience was relevant. Second, that this was my chance to give back to those that had stepped up to serve our country.

We are a system where I can tell you that nobody is doing more for behavioral health care in this country than the VA.