The first breaking point [in this approach] is not adequately defining the buyer's goals for the acquisition, ... Contractors still need guidance from the buyer about what's important.

One of the things under consideration is the extension of those programs. And the thought is that by extending the programs those people will be reached.

She said, 'Should I try to do the splits?' and I said 'Yeah!' and she ripped her pants!

We did it to make it more convenient for the patient as a one-stop center so they don't have to go to different areas of the hospital.

It's the 90/10 rule. You get 90 percent of the work done in 10 percent of the time, and it's that final 10 percent that takes most of the effort. But if you wait until you are 100 percent sure, it will never get done.

Survivorship is a process, and not everyone does it the same way at the same time, ... Different members of the same family view it differently, too.