The executive director wanted our focus directly on the CSE mission of getting more money to more children more quickly.

They're both working almost exclusively with children.

We are looking for all our processes to have a key set of measures, like a balanced scorecard. What is the financial side? What is the customer side? What is the employee side?

When our legislature gets a proposal from the private sector we can show them our results and measures.

Shouldn't there be one point of contact.

Sex offenders look for an opportunity to be around children, and driving an ice cream truck is one way to do that.