The earnings implications are probably immaterial, but perception of UPS as a new economy supply chain information provider is real.

What do you mean, blindly? That baby is a very sentient creature… That baby sees the world with a completeness that you and I will never know again. His doors of perception have not yet been closed. He still experiences the moment he lives in.

It is a little surprising given the strength of the economy that there is a perception - at least among some of the public - that the economy is not very good.

A knowledge economy doesn't mean producing doctorates, although there is a perception that higher-level skills drive the economy. It's too simplistic to say that one follows the other. There is no belief at the OECD that the production of advanced degrees is a formula for economic success.

Anybody who's ever gone through a hard time - any outsider's perception, no matter how much information they're given, they have no idea what the person's life is like.

We open our eyes and we think we're seeing the whole world out there. But what has become clear—and really just in the last few centuries—is that when you look at the electro-magnetic spectrum we are seeing less than 1/10 Billionth of the information that's riding on there. So we call that visible light. But everything else passing through our bodies is completely invisible to us.

Even though we accept the reality that's presented to us, we're really only seeing a little window of what's happening.