The by-product of fewer technical support issues is also an increase in customer satisfaction, which can be reflected in reduced subscriber churn.

As soon as the chief found out about it, he put a stop to it. The chief does not support quotas. He did the right thing.

I am glad to know that there is a system of labor where the laborer can strike if he wants to! I would like to God that such a system prevailed all over the world

Mr. Libby's story that he was at the tail end of a chain of phone calls, passing on from one reporter what he heard from another, was not true,

Mr. Libby's story that he was at the tail end of a chain of phone calls, passing on from one reporter what he heard from another, was not true.

We plan on vigorously defending the case. We are very proud of our franchise system, which has been recognized repeatedly for its commitment to quality franchising.