The bulk of the work should be complete by 2014.

We need to tighten up so that all stakeholders in this industry do what they are supposed to do.

Before any action is considered, a thorough investigation would have to be undertaken.

We are working on it. Many others are working on it as well.

The easier it is to do, the harder it is to change.

We aren't making any public comments because of pending litigation and are waiting to hear from our attorneys about what we can and can't do.