The bottom line is we shouldn't have worked on it (during service hours). We shouldn't have been working on it while trains were running.

We're not in the business of censorship. It is not up to a government official to determine whose opinion is right and whose is wrong.

In the rush to do the right thing, we were trying to get this backup system installed and we ended up making the situation worse. We apologize profusely to our riders. It's an inexcusable mistake that we will never allow to happen again.

The problem in this case was that it was so close to the track, the smoke would have gotten in the way of passengers and trains.

In the past, we had to provide more and longer trains for that key period of time. Now, any train going to the city can drop people off for the speeches.

Keeping our riders loyal and happy pays dividends.