FastSaying
The best free market laboratory I know of is DFW, where we slug it out with a long list of carriers, in dozens of markets, every day. In contrast, Southwest wants to have its cake and eat it too,
Gerard Arpey
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Related Quotes
Despite the painful changes we have had to make, we continue to believe in the St. Louis market. And we are hoping to add flights, in a careful way, as the economics of our business improve and the demands of the traveling public in St. Louis become clear.
— Gerard Arpey
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Believe
One of our most difficult realizations was that - in the course of two years - a connecting hub in St. Louis had gone from something we thought we needed to something we could no longer afford.
— Gerard Arpey
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Could
First, we have to lower our costs to levels that are more competitive. This will prevent the lower-cost airlines from pushing us out of the markets we want to serve. We've made great progress on this front, but we need to keep pushing.
— Gerard Arpey
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Our Fly Smart philosophy is about investing only on those points of differentiation that pay for themselves, that earn a revenue premium commensurate with what it costs us to provide that product or service.
— Gerard Arpey
About
Costs
Differentiation
Markets that don't work we're going to step away from,
— Gerard Arpey
Miscellaneous