That's a revealing question because most Americans simply know very little about a complex, immensely important area of their lives, ... Many take for granted that there are no better prices or deals on insurance and one of the results of this investigation should be to rivet the average American's























































































































intention on this area of their lives so they can know [and] ask the kind of questions that a smart consumer does when he buys an automobile or toaster or other very common and important goods.

Richard Blumenthal