That's a landmark. You tell people, 'Meet me at the big chair.' Now what you going to say?

I thought maybe he was hard of hearing.

This sort of thing will take everybody doing what they can do. We've never really faced a situation of this magnitude before.

It's like going home and not finding your kids there.

Everyone knows he's brought it to a new level. There are people who think we might not be able to find someone like him again.

There are a lot of upset and distraught people in the squad, as are the public, and rightly so.