That really (ticks) me off. We meet with all the cab companies and work on the situation, but there are always going to be rebels that we have no control over.

Mr. Lawrence drank from his beer. Do you know how I figure out what to do? I look under rocks for slime. I lick the slime with my own tongue. I see the problem for what it is, not what a consultant's methodology says it should be. I find people who are working on something that no one told them to work on, who solve a problem because they can't let it stay unsolved, who don't eat or bathe because it takes too much time. I find the ones selling their ideas to customers without going through the marketing department first. I've gotten good at picking molds off cheeses and turning them into penicillin. People used to wonder where my ideas came from. It was simple: I looked for slimy rocks and moldy cheese, and I watched the bank account like a hawk. It worked well for this company for a long time.

He was heavily intoxicated. Just being in the cab business, I deal with them all the time.

The word now is like a bomb through the window, and it ticks.

I meet with CFOs from many companies about currency, but it is often the president of a liquor importer who talks to me. It affects 100 percent of the cost of goods and receives attention at the highest level of the firm.

The word 'now' is like a bomb thrown through the window, and it ticks