Succession, use of outside boards, managing communication -- all of those are related to family businesses as well as private businesses.

We've noted that there are issues and we've been in communication with his family and their representatives. We're working on meeting whatever his needs might be. I'm very confident we're on top of this issue.

We want to make sure that not-for-profits who depend on timely communication with their members get all of the privileges of this powerful medium.

Electric communication will never be a substitute for the face of someone who with their soul encourages another person to be brave and true.

Now, I return to this young fellow. And the communication I have got to make is, that he has great expectations.

The family is having a hard time. It's the hardest thing I've ever seen anybody go through.