[Still, to lure people into the program will require some ingenuity. ] There's a lot of inertia built into paying bills, ... If you don't provide the customer with more things of interest, they're not going to come online just to save you money.

System administrators will get visibility into which servers are linked to which network devices. Currently when a switch goes down it's not easy to see which servers are impacted. Also, adding a new web server to a load balancer currently requires the load balancer to be updated.

It's pretty clear that [customers] know what their budgets are now, and what they want to spend it on.

This is a partnership where we're working deeply with Cisco, and the deal will be particularly important for us as we sell into firms using Cisco kit.

For example, the vast majority of security break-ins occur as a result of problems with known fixes. With an automated system, you can keep up to date.

One of the most vexing issues in most companies is the duplex mismatching problem.