Staff were stuck in a comfort zone and there was a palpable fear of selling. It had come to the point where, if a customer walked into a branch, employees generally considered it cheeky to ask them about their financial needs.

I [developed] a little comfort level.

The challenge pushed me as a leader to strive and come out of my comfort zone. We got to meet so many amazing people who work for MTV and actually getting to be in the TRL studio was an incredible experience that I definitely did not take for granted.

We laugh and we joke, but it's a huge fear in our minds.

Sometimes we have to step out of our comfort zones. We have to break the rules. And we have to discover the sensuality of fear. We need to face it, challenge it, dance with it.

God has given you the power and desire to change but you still need to be willing to do the work. Doing the work means facing your fears and getting out of your comfort zone.