Sometimes people have been sitting for hours in hospitals or police stations and the first thing we like to do is offer them food or something to drink.

It's really fulfilling to know that I saw people on the worst day of their lives and they leave here smiling.

Sometimes the bread winner of a family is the offender in a case, and we have to find help for the people who formerly depended on them.

We have thousands of people who are getting ill ... our hospitals need to be prepared to take care of the incoming sick.

Brokers and consultants are now asking carriers if they have (preferred hospitals) - and what they are doing to get people to use them.

A large number of people will still go back to public hospitals and other public services to gain care when they discover the plans they have don't cover them.