So we're getting off to a bit of a slow start, ... That gives us a little more time to get those doses out there.

Fortunately, this year the flu season is not off to an early start, and there is plenty of time for people to get their shots,

We know it's going to take time, ... It's requiring a lot of patience on everyone's part to get through this.

We're doing the same thing others are doing. We have to look at opportunities for us to invest resources to have the best possible impact and at some programs that have been around for long time that may not be doing as well.

This is not media hype. This is a real issue for us.

We know the virus is changing. We're watching little mutations occur all the time -- that's what flu viruses do.