She genuinely cares about veterans and about their well-being. It's definitely very challenging work. The material people talk about is very difficult.

A majority of our staff are veterans, which is why the program succeeds as it does.

Some figure if they wait it out, it will be OK. In some cases, they're right.

Professional people build relationships by doing the work together.

We believe Mr. Cappetto's work is a unique and limited opportunity to compile the stories of these great American veterans, and to communicate to subsequent generations the first- hand accounts of their service to our country.

Obtaining this kind of work is not easy, especially for minorities, women and veterans, categories which fit most of our clients.