Sharla was always trying to be everyone's savior. [She was] resourceful to the extreme.

In San Jose, we have one extreme or the other, so this is kind of normal.

Good for her! I think trying to validate yourself sexually is fairly normal. This is a little extreme.

As we move into the realm of electronic medical records, we're trying to look at the way we do work, and determine how we can create good workflows and a good setting for the patient in an electronic environment.

Forty percent of [shoppers] come from outside a 150-mile radius, ... If they have a long layover at the airport they can pop on over to the mall and take a nap and sort of escape it all.

We had essentially become a baby sitter.