Selling is simply the transfer of inthusiasm.

CRM is rather boring in itself.
It's the fortunes you can build using CRM that makes it so interesting.

In this business, it's often all about hype, record sales, and a crazy schedule of traveling, performances, and it can be easy to get lost in all that.

Drove some of the businesses completely out of business, immediately sales were off 90 percent.

Although the business had been declining, the price seems low for a sales base of $1.2 billion.

We looked closely at our market and business plan once it became clear that sales out of our North American commercial channels were not meeting our expectations. We are putting in place price reductions and aggressive promotions in the first and second quarter to reduce these channel inventories and accelerate the implementation of our Optimized Distribution Model.