Right now, shelter, meals, water and mental health counseling are things people are in need of. But we're not always hearing exactly what the needs are, because we've had spotty communication with our people on the ground.

Once the water subsides, once the basic services are restored, the biggest problems that people face are the mental health problems, ... When will life get back to normal?

It's frustrating to our thousands of volunteers out there every day, away their families, helping people. We never said we were perfect -- we're trying to do our best under extraordinary circumstances.

It's not just families; they'll be people with chronic mental health, truly the neediest people,

We've noticed a big increase in the number of people accessing our mental health services. We also noticed an increase in the number of people approaching us whose family and friends were suffering from mental health problems.

The findings have important implications for estimating the level of mental health services that may be needed.