real movement toward better funding and toward smaller service, smaller supports and more employment, more real employment, rather than meaningless day activities.

If we do not lay out ourselves in the service of mankind, whom should we serve?

We've been working on a number of things to improve our service, and that has a cost.

No one wants something like this to happen. The fact is we are absolutely focused on restoring service to our customers ... and in this case we did so in record time.

They also serve who only stand and wait.

You can't live a perfect day without doing something for someone who will never be able to repay you. -John Wooden.