Quality is everyone's responsibility.

What should be the aim of management? What is their job? Quality is the responsibility of the top people. Its origin is in the boardroom. They are the ones who decide.

We do not know what quality is.

Quality is pride of workmanship.

Quality starts in the boardroom.

Cease dependence on inspection to achieve quality. Eliminate the need for inspection on a mass basis by building quality into the product in the first place