Product quality has always been our main focus. We rarely lose a customer because our products don't do what we say they will do. We've really developed a loyal following of customers in the U.S. and around the world.

The two companies are complementary in customer, geographic and product focus.

You can't dwell with who you lose. You can only focus on who you have coming back.

The customer reaction to our newly launched products has been fantastic. We feel confident about how we will end the year.

The main difference is going to be that SAM FS and QFS are hardened seventh-release proven products with 100 percent full vendor support, ... It's been around for a while and the others [GFS and CFS] are fairly new products and they are going to go through teething pains.

We will continue down this road in the future, finding the best sources of nutrition that we can develop for aquatic pets. Good nutritional products will help keep fish alive and keep people in the hobby.